Director, International Students and Scholars

If you are a current Barnard College employee, please use the internal career site to apply for this position.Job:Director, International Students and ScholarsThe Office of International Students & Scholars delivers a deep commitment to serving Barnard’s international community. Together with the Executive Director and the Director for Opportunity Programs, the ISS Director implements multi-level strategies in line with Access Barnard’s mission to support students who identify as international, first-generation, or low-income by aiding in their transition to and persistence through the Barnard College experience. In partnership with Human Resources and the Provost’s Office, ISS provides regulatory guidance and operational support related to the sponsorship, onboarding, maintenance of status, extension, and compliance requirements for international faculty members, researchers, postdoctoral scholars, and administrative staff in J-1 Exchange Visitor categories.Reporting to the Executive Director of Access Barnard, the Director oversees immigration advising and institutional regulatory compliance, setting strategic direction, ensuring adherence to all applicable federal immigration requirements, and advances a holistic, College-wide approach to international student and scholar support and success.Job Description:DUTIES AND RESPONSIBILITIES:  Coordinate and develop student-centered programs that promote and sustain international student success. Advise and mentor international students serving as an advocate for international student well-being and success, inclusive of visa regulations, employment authorizations, orientation, financial wellness, health insurance, and personal counseling.Provide direct leadership, management, and mentorship to professional and student staff.Oversight of ISS communications and operations. Ensure that all service delivery channels (website, phone, email, and in-person advising) are consistently staffed, accessible, and deliver accurate, responsive, timely and empathetic support. Implement enhancements to systems, workflows, and service models to strengthen operational effectiveness and efficiency. Oversee ISS’ institutional messaging and communications strategy. Work in close partnership with the Office of General Counsel, the Office of the Provost, Human Resources, and other academic and administrative units to ensure that communication, guidance, and service delivery reflect compliance with legal and institutional policies.Provide oversight of ISS’ data systems, ensuring integrity, accuracy, and compliance across all records related to international students and scholars. Ensure metrics on caseloads and reach of programming are readily available to allow for innovation and adaptation. Manage external vendor relationships (Terra Dotta, Sprintax, One to World, etc.) by fostering partnerships, negotiating contracts, and ensuring timely, accurate payments for seamless operational continuity.Supervise co...