Director of Digital Equity

With a workforce of over 25,000 people, and opportunities in more than 1,000 different job categories, the City of Philadelphia is the fifth largest city in the United States and one of the largest employers in Southeastern Pennsylvania. As an employer, the City of Philadelphia operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion. Through these principles, we strive to effectively deliver services, to resolve the challenges facing our city, and to make Philadelphia a place where all of our residents have the opportunity to reach their potential.  The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia, headed by the Chief Information Officer (CIO). The Office of Innovation and Technology (OIT) oversees most major technology projects for the City of Philadelphia. Our goal is to use technology as a tool that empowers City employees and ensures residents receive timely, accessible government services.The Director of Digital Equity serves as the senior leader responsible for developing, implementing, and managing the City of Philadelphia's Digital Equity Strategy and resident-facing digital inclusion initiatives. This position oversees programs designed to increase access to affordable internet, technology devices, digital literacy training, digital navigation services, workforce development opportunities, and emerging technology education for Philadelphia residents. The Director provides strategic leadership, operational oversight, staff management, budget administration, partnership development, and performance accountability for all Digital Equity programs. This role ensures residents have equitable access to the technology, skills, and support necessary to participate fully in education, employment, healthcare, government services, and economic opportunities. Strategic Leadership & VisionDevelop and implement the City's Digital Equity Strategic PlanEstablish annual goals, objectives, and performance measuresIdentify emerging digital inclusion needs and opportunitiesDevelop long-term sustainability strategies for Digital Equity programsProgram Management & OversightOversee all Digital Equity programs and initiativesEnsure successful implementation of program goals and deliverablesMonitor program performance and outcomesEnsure consistency and quality across all Digital Equity servicesDigital Navigator Program LeadershipOversee the City's Digital Navigator ProgramDevelop service delivery standards and performance expectationsTrain and support Lead Navigators and Digital NavigatorsPartnership Development & Stakeholder EngagementBuild and maintain strategic relationships with:City Council officesUniversities and educational institutionsNonprofit organizationsTechnology companiesBroadband providersWorkforce development organizationsPhilanthropic organizationsCommunity-based organizations Identify funding, spon...