Director of Engineering
Job ContextSimpro Group is at an inflection point. As a pioneer of AI-powered field service software now serving over 250,000 users worldwide, we're not done making big changes. We've just launched Simpro Group Lightning — an AI intelligence layer that deploys autonomous agents across field service operations — and we need a Director of Engineering to lead the teams building what comes next.Headquartered in Miami — one of the largest field service software networks in the world — Simpro Group has been transforming how trades and field service businesses operate since 2013. Our platform connects jobs, people, and performance across plumbing, HVAC, fire & security, facilities management, electrical contracting, and more.Trusted by over 2,200 high-growth businesses, we've processed billions in invoiced work and scheduled tens of millions of jobs. We've featured multiple times on the Sunday Times Tech Track 100, and we're just getting started with AI.Simpro Group Lightning represents the next chapter: AI agents that act as virtual business partners, trainers, documentation specialists, and customer success functions — delivering the headcount the economics never previously supported.What You’ll DoTHE ROLEThis is a senior in-person leadership position based in Miami. You'll lead the engineering organisation responsible for Simpro Group's product suite — from the legacy monolith to our rapidly evolving microservices platform and mobile applications — while embedding an AI-First engineering culture that makes every engineer more capable, every delivery faster, and every customer outcome stronger.You will report to executive leadership and be a key voice in shaping the technical future of one of the world's most recognised field service technology businesses.WHAT YOU'LL OWNTeam LeadershipBuild, mentor, and inspire high-performing engineering teams. Drive a culture of ownership, craft, and continuous improvement from squad level to organisational level. Develop engineering managers and create clear career pathways for individual contributors and leaders alike.AI-First CultureChampion the integration of AI into every layer of how we build — from developer tooling and CI/CD intelligence to the AI agents at the heart of Simpro Group Lightning. This isn't about adopting tools; it's about fundamentally changing how engineers work and what they can achieve.Engineering StrategyPartner with Product and the C-suite to shape the technical roadmap. Balance velocity on new capabilities with architectural health across a hybrid legacy and modern stack. Translate business goals into clear engineering priorities.Platform EvolutionOversee the continued migration from AWS EC2 monolith toward AWS EKS microservices. Make the architectural decisions that protect reliability and security while enabling rapid innovation and scale.Delivery ExcellenceOwn engineering velocity, quality, and predictability. Build the processes and metrics that let teams move fast without cre...