Facilities Services Coordinator (Primarily Office)

As a Facilities Services Coordinator you will be responsible for supporting site daily services including maintenance and janitorial service vendor oversight. Monitors site for maintenance needs and oversees work completion, either through landlord or outside vendor relationships.This position is Monday through Friday.In this primarily office-based role, you will be expected to spend 100% of your time (5 days per week) working from one of the following office locations(s): Madison, WI 53783Position Compensation Range:$25.00 - $34.32Pay Rate Type:HourlyCompensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.As a Facilities Services Coordinator you are responsible for the coordination, oversight, and execution of facility services to ensure a safe, functional, and efficient workplace. In this role you will combine hands-on maintenance work with vendor coordination and operational oversight. You will not only manages service delivery, vendors, and projects, but also performs maintenance and repairs as needed to support day-to-day operations.Key ResponsibilitiesHands-On Maintenance & RepairsPerform general building maintenance and repairs (minor electrical, plumbing, carpentry, HVAC, etc.)Respond to and resolve work orders directly when appropriateTroubleshoot facility issues and implement timely solutionsConduct routine inspections to identify maintenance needsSupport urgent or high-priority repairs to minimize operational disruptionsVendor & Contractor ManagementCoordinate and oversee third-party vendors, contractors, and landlord servicesEnsure work is completed on time, within scope, and meets quality standardsDetermine when work should be performed in-house vs. outsourcedMaintain strong relationships with vendors and property managementMonitor vendor performance and resolve service issuesService Request & Operational OversightManage and track work orders, service requests, and maintenance activitiesPrioritize tasks based on urgency, complexity, and business needsEnsure timely completion through a mix of self-performed work and vendor supportMaintain accurate records, documentation, and tracking systemsFacility Monitoring & Issue ResolutionProactively assess building conditions and identify potential issuesTake ownership of issues from identification through resolutionCoordinate solutions while performing repairs when practical or necessaryEnsure the overall functionality and readiness of the workplaceCommunication & Customer ServiceServe as a primary point of contact for employees and stakeholdersProvide clear communication and status updates on ongoing workCoordinate solutions across internal teams, vendors, and leadershipDeliver a high level of customer service and responsivenessProject CoordinationSupport small to mid-sized projects (moves, reconfigurations, upgrades)Coordinate vendors, materials, and timelinesParticipate in hands-on elements ...