Field Enablement Manager APJ - Customer Success
ABOUT US
Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.
1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
Joining Legora means three things.
- We lean in: ownership over titles, outcomes over intentions.
- We fight for excellence: high standards, direct, ego-free feedback.
- We grow together: as a team and with our customers.
Mission before ego. Everyone contributes. No one coasts.
If you’re driven by impact, pace, and raising the bar. This is the place.
The role
As we accelerate our Customer Success organisation, we’re hiring a Field Enablement Manager to build the operational backbone that enables our CSMs to execute with excellence. This is a foundational role: you’ll turn strategy into repeatable programs, elevate cross-functional execution, and help define how Customer Success scales globally.
What you’ll do
Build & Scale Customer Success Programs
- Design and run certification-based programs spanning onboarding, everboarding, product mastery, AI/LLM fluency, customer engagement workflows, and core CS motions (adoption, value delivery, renewal, and expansion).
- Build processes th...