Founding Enterprise Account Executive
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters.
Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself.
We're backed by a16z, BCV, General Catalyst, and Y Combinator. More than 1,500 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io http://Incident.io run their support and customer success workflows on Pylon. We're also featured on the Enterprise Tech 30 List https://www.enterprisetech30.com/.
THE ROLE
- Own full-cycle sales for large, complex B2B accounts
- Source a portion of your own pipeline through strategic outbound
- Sell to post-sales, support, and success leaders at larger organizations
- Lead multi-threaded discovery, exec-level conversations, and longer sales cycles
- Run proof-of-value trials and close six-figure+ ARR deals
REQUIREMENTS
- 4+ years of SaaS sales experience
- Experience closing $100-500k+ ARR deals
- Proven ability to sell into competitive, incumbent-heavy markets
- Strong discovery, deal orchestration, and executive presence
- Based in SF or NYC and willing to work in-person
NICE TO HAVES
- Experience selling support, success, or customer-facing platforms
- Familiarity with AI-driven or data-heavy products
- Experience helping build an enterprise motion at a growth-stage company
SALES STACK
- Salesforce
- Scratchpad
- Amplemarket
- Salesfinity
BENEFITS
🏥 Fully covered medical, dental, and vision insurance for employees
🏦 401(k) retirement plan
🚆 Commuter benefits
🌱 Parental leave
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