Front Office Coordinator
Job DescriptionThe Opportunity Embry-Riddle Aeronautical University is seeking a highly organized and student-focused Front Office Coordinator to support the Center for International Education (CIE) at the Daytona Beach Campus. This position serves as the primary point of contact for students, faculty, staff, and visitors while supporting international student services, study abroad initiatives, and international engagement programs.The ideal candidate will thrive in a fast-paced, multicultural environment and demonstrate exceptional customer service, communication, and organizational skills. This role offers the opportunity to contribute to a welcoming and supportive student experience while assisting with front office operations, assessment initiatives, and administrative coordination across the department.This is an excellent opportunity for an individual who enjoys working with diverse populations, values collaboration, and is passionate about supporting student success within a global educational environment.Key ResponsibilitiesServe as the primary front-line representative for the Center for International Education (CIE), providing professional and student-centered support to students, faculty, staff, and visitors.Respond to inquiries in person, by phone, and electronically while identifying appropriate referral pathways and university resources.Support international student services, study abroad initiatives, international student engagement, and English language programming operations.Maintain a welcoming, organized, and culturally responsive office environment that promotes positive student experiences.Coordinate front office operations, including digital signage, informational displays, office materials, and reception area presentation.Monitor and maintain office supply inventory and communicate operational or maintenance needs as appropriate.Maintain accurate records of office traffic, student inquiries, and service trends to support departmental assessment and reporting initiatives.Assist with document routing, imaging, records coordination, and information management procedures.Identify recurring student concerns or operational trends and communicate observations to leadership to support continuous improvement efforts.Provide administrative and operational support for departmental communications, special projects, and cross-functional initiatives.Perform additional duties as assigned in support of Center operations and student success initiatives. About us For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries. Today, our ...