Lead Automotive Technician

Primary Role Summary
The Automotive Technician is responsible for diagnosing, repairing, and maintaining customer vehicles safely, efficiently, and in accordance with manufacturer and company standards. The Technician plays a critical role in delivering quality repairs, identifying additional service opportunities, and ensuring an exceptional customer experience.
The Automotive Technician serves as the technical expert within the shop, providing accurate inspections, quality workmanship, and professional recommendations that support customer safety, vehicle reliability, and company profitability.
Key Responsibilities
1. Vehicle Diagnostics & Repair
Perform vehicle inspections and diagnostic testing.
Identify mechanical, electrical, drivability, and performance issues.
Diagnose root causes and recommend corrective actions.
Perform repairs according to manufacturer specifications and company standards.
Complete maintenance services including brakes, tires, alignments, oil changes, suspension, batteries, and other vehicle systems.
Verify repairs through testing and quality control procedures.
2. Inspection & Customer Recommendations
Perform comprehensive vehicle inspections.
Identify maintenance and repair opportunities.
Document inspection findings accurately.
Communicate repair recommendations clearly to Service Advisors.
Support customer safety and preventative maintenance programs.
Assist in maximizing vehicle reliability and customer satisfaction.
3. Productivity & Workflow Management
Maintain efficient work habits and productivity levels.
Complete assigned work within established labor times.
Manage workflow and prioritize assignments effectively.
Support overall shop throughput and scheduling objectives.
Minimize delays and operational bottlenecks.
4. Quality Control & Workmanship
Ensure repairs are completed correctly the first time.
Follow shop quality control procedures.
Conduct final inspections and testing prior to vehicle release.
Minimize comeback repa...