Lead Site Reliability Engineer

Stuut is transforming accounts receivable for B2B companies—making collections smarter and faster for companies that have historically relied on manual processes that are labor intensive and costly. Our platform is gaining traction with finance teams across industrials, chemicals, and manufacturing sectors from Fortune 10 brands to scaling midmarkets. We're backed by top-tier investors including a16z, Khosla, Activant, 1984 Ventures and Page One.

The Role

We’re hiring a Lead Site Reliability Engineer to drive the strategy, architecture, and execution of reliability, scalability, and operational excellence across our platform. You’ll build and scale the systems that keep Stuut highly available, performant, and resilient as we grow customers, traffic, and complexity.

From defining SLOs and reliability standards to hardening infrastructure, improving observability, and guiding teams through incident response and postmortems, you’ll own the engineering rigor that allows us to ship quickly without sacrificing stability. You’ll turn strong reliability engineering into real customer trust — creating the guardrails that let product and engineering move fast with confidence.

This is a hands-on technical leadership role for an engineer who excels at designing reliable distributed systems, influencing engineering practices, and leading high-impact reliability initiatives across teams.

What You’ll Do

- Set the Reliability Strategy: define the long-term vision for site reliability, including SLOs/SLIs, error budgets, availability targets, and operational standards.

- Build & Scale Reliable Infrastructure: architect and maintain resilient, scalable cloud infrastructure across AWS and Kubernetes, ensuring systems are secure, fault-tolerant, and cost-effective.

- Own Observability & Monitoring: design and evolve monitoring, alerting, and logging systems that provide clear, actionable signals across services and environments.

- Lead Incident Response & Postm...