Learning Center Manager (S03136)

Job DescriptionMontgomery College has an immediate opening for a full-time Learning Center Manager.  The work schedule is typically Monday – Friday, 8:30am – 5:00pm, with occasional weekend and evening hours. This is a grade 31, non-bargaining, exempt position.  This position is located at the East County Learning Center (ECLC) in the East County Education Center. Montgomery College (MC) promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging and inclusiveness.The Learning Center Manager, under supervision and/or direction, directs the daily operation of a learning center, including planning of center activities, providing instructional support to students using the center, maintaining and purchasing educational materials, and managing the center’s budget. They are responsible for maintaining the center’s instructional computer system and collecting and analyzing outcomes assessment data. In addition, they supervise center staff, schedule work, evaluate and provide feedback, and train staff and student assistants engaged in providing instructional support to students in the subject area covered by the center.The East County Learning Center is responsible for all on-site tutoring at the East County Education Center, primarily in math and English, but occasionally in other disciplines. The learning center team collaborates closely with the Library team, as the two departments are co-located in the building. In addition, the ECLC manager is responsible for coordinating and supervising collegewide virtual Humanities and Social Sciences tutoring as well as organizing the Learning Commons’ collegewide workshop schedule.The Learning Center Manager may also work with faculty to develop new programs or strategies for meeting the academic needs of students. The center manager may perform the duties of the incumbents they supervise, including working one-on-one with a diverse population of students. Plan and assign work to others within the unit, and provide direction on the methods/ procedures to be used to carry out work assignments.Duties include but are not limited to:Direct, coordinate, and manage the operations of the learning center.Manage staff and student assistants, including hiring, orienting new employees, scheduling staff and assigning work activities, evaluating and providing feedback on performance, and mentoring/training staff and student assistants/peer tutors.Coordinate virtual tutoring for Humanities and Social Sciences.Coordinate Learning Commons collegewide workshop schedule.Collaborate with Library staff and student assistants to provide consistent coverage and support.Coordinate with IT and SIS on planning, testing, and implementation of new system processes and new system software.Maintain records and produce reports on learning center operations including equipment repair and maintenance, and instructional materials inventor.Monitor the learning center budget.Hire a...