Manager/Senior Manager, Operational Risk & Controls

ABOUT KOHO

We’re on a mission to make financial services better for every Canadian. That means no hidden fees, no predatory interest rates - just financial products designed to help our users spend smart, save more, and build real wealth. We’re a performance organization with a strong heart: we care deeply about outcomes, and everything ties back to our mission - to financially empower a generation of Canadians.

At KOHO, we’re not your average 9-5. We believe real impact comes from people who are trusted, empowered, and supported to do their best work - without sacrificing their lives to do it. We prioritize work-life integration, not just work-life balance. That means asynchronous collaboration, flexible hours, and a remote-first setup built around autonomy and high trust.

KOHO is entering its next chapter - leaner, smarter, more AI-integrated. We’re building for impact, not bureaucracy. If you thrive in environments that value clarity, ownership, and bold thinking, you’ll fit right in.

ABOUT THE ROLE

We’re looking for a highly motivated Manager/Senior Manager, Operational Risk Management to join our Operational Risk Management (ORM) team. Reporting to the Director, ORM, this role will execute and enhance our risk assessment processes and drive the tactical delivery of the Second Line Controls Testing program. The ideal candidate will bring strong experience in controls testing and operational risk management, with a passion for leveraging AI, automation, and innovative technologies.

WHAT YOU’LL BE DOING

OPERATIONAL RISK LEADERSHIP

- Evolve KOHO’s operational risk management framework and practices aligned with applicable OSFI Guidelines (E-21, B-10, E-13) and banking industry standards.

- Lead end-to-end development and implementation of a Second Line Controls Testing program, including methodology, governance, and reporting standards.

- Identify emerging operational risks and trends and develop implementation strategies.

CONTROLS TEST...