Marketing Assistant

About Us Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.About the Role The Marketing Assistant supports Account Managers and Directors in delivering a high-quality client experience by upholding service standards and completing reactive and proactive client tasks promptly and professionally.The main objective as a Marketing Assistant is to meet client and team needs with exceptional turnaround time to ensure we’re always providing the best experience possible. What your success will look like Communicate with clients in professional manner via email/phone Support the AM in the coordination and execution of requests in a timely manner Resolve issues and problems, or complete tasks related to the client’s website, campaign or account Address basic client campaign and account questions Track all reactive client emails to ensure every client email is acknowledged before leaving for the day Experience in customer service, marketing, or account coordination Strong written communication and organization skills Ability to professionally correspond with both internal teams and clients Flexibility to support basic client needs when AMs are unavailable Who you are and what you bring Education Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience. Experience 0-1 year, including internships. Great for recent graduates or early-career professionals. Skills Effective organizational and multitasking skills with the ability to manage multiple client and/or AM requests simultaneously. Proficient critical thinking and problem-solving skills. Strong written and verbal communication skills, with a client-first mindset. Ability to effectively communicate with sophisticated clientele. Knowledge in Scorpion’s technology suite, which includes Platform, CSX and CMS. Attention to detail and a problem-solving approach to task management. Ability to work effectively in a fast-paced, team-oriented environment. Demonstrated ability to correctly delegate tasks to the correct Support team. Confidently utilize Scorpion technology to answer basic client...