Operations Coordinator – ROW (Rest of World)

Company Introduction WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.Job description: The Operations Coordinator is responsible for supporting the successful delivery of a program portfolio within an assigned region. This role works closely with suppliers, vendors, and internal stakeholders to procure and fulfill program itineraries, ensuring quality, cost control, and operational excellence throughout the lifecycle of each program.This is a key role in the production of WorldStrides’ core business. The Operations Coordinator manages logistics, supplier relationships, pricing oversight, and operational timelines while balancing dependencies, compliance requirements, and budget constraints. A problem solving mindset with a “can do” attitude is essential.Responsibilities:Program Operations & Supplier Management Maintain regular communication with suppliers, Destination Management Companies (DMCs), and other partners. Allocate and book services with suppliers, ensuring the best balance of price, quality, and feasibility. Supervise tour itineraries within the assigned region, reviewing logistics, timing, and operational flow. Monitor reservations, services provided, and related deposits or transactions. Inform ground teams when services or rooms need to be reserved, adjusted, or cancelled. Pricing, Cost Control & Documentation Submit requests for quotes and assess proposals for feasibility, accuracy, and compliance. Review, evaluate, and maintain pricebooks, ensuring ongoing updates and quality control. Conduct reviews of pricebook itineraries and make necessary adjustments. Manage operational costs within the assigned region or portfolio. Review, approve, and process supplier invoices. Cross Functional Collaboration Support Sales, Program Management (PM), Account Managers (AMs), Risk, and other internal teams with destination specific operational information. Facilitate internal transition calls between Account Managers and Program Management Coordinators. Deliver essential operational details to Account Managers for the pre departure phase. Assist with the finalization of pre departure requirements and documentation. Project Coordination & Quality Assurance Track key program deadlines, milestones, and dependencies. Ensure quality control of services delivered. Collect and organize operational data required for program execution. Ensure compliance with internal standards, budgets...