PAHO Consultant - Workday Reporting and Integrations (ITS)

OBJECTIVE OF THE OFFICE/DEPARTMENT

This is a requisition for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

Contractual Agreement

Non-Staff - International PAHO Consultant

Job Posting

August 25, 2026

Closing Date

September 20, 2026, 11:59 PM Eastern Time

Primary Location

Off Site

Organization

ITS Information Technology Services

Schedule

Full time

PURPOSE OF CONSULTANCY

This requisition is for a consultancy at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO).

DESCRIPTION OF DUTIES

1. Objective of the Department

The Information Technology Services Department (ITS) provides leadership and direction in the deployment of information and communication technologies and systems to support the Pan American Health Organization/Regional Office of the Americas of the World Health Organization (PAHO/WHO) in carrying out its mandate. ITS establishes and maintains strategies, policies, standards, and procedures to ensure the effective and efficient provision of information and communication services in a geographically dispersed environment.

2. Purpose of the Consultancy

PAHO operates the Workday-based PAHO Management Information System (PMIS) across human capital management, payroll and absence, finance, procurement, grants, and related processes. The reporting and integration layer delivers operational, managerial, and statutory reporting to business owners and connects Workday to financial, payroll, and identity systems and to the corporate data and analytics platform. ITS seeks a hands-on Workday Reporting and Integrations Consultant to support daily delivery, strengthen reporting and integration reliability, rationalize the report catalogue, and establish practical documentation and development standards. This is a delivery-focused, hands-on technical consultancy.

The consultant reports to and is supervised by the IT Advisor, Business Solutions and Integrations Architect, referred to in this document as the Supervisor, who prioritizes and accepts assigned work. The consultant works within a supported delivery model: business areas approve requirements; the Workday Security team administers security; the PMIS team coordinates releases; and an application management services (AMS) partner provides specialist or overflow capacity. The consultant remains accountable for assigned work and for reviewing AMS work returned within the reporting and integration scope, works autonomously against a prioritized backlog, and reports formally each month.

3. Statement of Work

3.1 Delivery and Stakeholder Coordination

• Manage an assigned, prioritized backlog; confirm scope, acceptance criteria, dependencies, effort, and target dates; and maintain complete task records in the designated task-management system, which is the source of record.

• Elicit requirements directly from responsible business areas, translate them into...