Partnership & Alliance Manager
The Partnership & Alliance Manager is responsible for executing the organization’s partnership and alliance strategy,
driving value from key technology and business relationships, and ensuring operational excellence in alliance
management.
The Responsibilities & Duties
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Partner Onboarding & Setup
- Oversee the operational onboarding of new partners, coordinating with IT, business units, and partner to set up systems, access, and processes.
- Establish & deploy KPIs, reporting mechanisms, and performance dashboards for new partnerships.
- Facilitate initial training, enablement, and integration activities for both internal and partner teams.
2. Organize & Prioritize Customer Deployment
- Plan and prioritize the deployment of partner solutions internally and to customers.
- Track deployment progress, resolve bottlenecks, and escalate issues as needed.
- Gather feedback from customers and internal teams to improve future deployments.
3. Product & Service Management
- Work closely with Product Management team to ensure a smooth integration and lifecycle management of partner products and services within the organization.
- Ensure partner offerings align with enterprise architecture and business needs.
4. Co-marketing & Business Development
- Develop and execute joint go-to-market strategies with partners.
- Work closely with Product Marketing team to coordinate co-marketing campaigns, events, and promotional activities.
- Identify and pursue new business development opportunities with existing and potential partners.
5. Contractual Conditions Monitoring
- Monitor compliance with contractual terms and conditions for all partnerships.
- Track key contract milestones, deliverables, and renewal dates.
- Address any deviations in partnership agreements and ensure all contractual obligations are met by both parties.
6. Financial & Contractual Conditions Monitoring
- Monitor the financial performance of all partnerships and alliances, ensuring value realization and ROI.
- Track and report on partnership-related costs, revenues, and financial KPIs.
Identify and address financial risks or discrepancies in partnership agreements