Principal Customer Success Manager (817)

At Protegrity, we lead innovation by using AI and quantum-resistant cryptography to transform data protection across cloud-native, hybrid, on-premises, and open source environments. We leverage advanced cryptographic methods such as tokenization, format-preserving encryption, and quantum-resilient techniques to protect sensitive data. As a global leader in data security, our mission is to ensure that data isn’t just valuable but also usable, trusted, and safe.

Protegrity offers the opportunity to work at the intersection of innovation and collaboration, with the ability to make a meaningful impact on the industry while working alongside some of the brightest minds. Together, we are redefining how the world safeguards data, enabling organizations to thrive in a GenAI era where data is the ultimate currency. If you're ready to shape the future of data security, Protegrity is the place for you.

Protegrity is seeking a passionate and talented Principal Customer Success Manager to join our Customer Success team.

This job is for you if

You are a senior, technically deep customer success leader who wants to operate where data protection, cloud-native platforms, and AI converge.

Protegrity’s customers — some of the world’s largest banks, insurers, healthcare systems, and retailers — are at an inflection point: they are moving from our proven appliance-based Data Security Platform (Enterprise Security Administrator, Data Security Gateway, and the classic protector family covering databases, applications, files, and big data) to a new, containerized, microservices-based architecture.

At the same time, they are adopting Protegrity AI Team Edition to secure GenAI pipelines, RAG, and agentic workflows with semantic-preserving encryption, guardrails, anonymization, discovery, and synthetic data.

As a Principal Customer Success Manager, you will be the post-sales trusted advisor who guides these enterprises through that journey — protecting the value they alr...