Program Manager, Client Success Management

Job Title:Program Manager, Client Success ManagementJob DescriptionResponsible for ensuring client satisfaction and project success.Key Job Functions: Project ManagementEffectively manage projects through all phases, with support from team membersCollaborate effectively with project team members across functionsCoordinate with and manage the output of vendors/ external partnersPerform quality control functions on survey/research data, ensuring minimal/no errorsDrive operational process improvement and innovationClient ManagementProactively provide updates and constantly communicate with clients on program status for continued engagementProvide ongoing consultation to clients  Contribute to best practice development and download of best practices to clientsLocation:MYS Work-at-HomeLanguage Requirements:English, Malay (Required)Time Type:Full time