Quality Manager

The CompanyImerys is the world’s leading supplier of mineral-based specialty solutions for the industry with €3.4 billion in revenue and 12,300 employees in 40 countries in 2025. The Group offers high value-added and functional solutions to a wide range of industries and fast-growing markets such as solutions for the energy transition and sustainable construction, as well as natural solutions for consumer goods. Imerys draws on its understanding of applications, technological knowledge, and expertise in material science to deliver solutions which contribute essential properties to customers’ products and their performance. As part of its commitment to responsible development, Imerys promotes environmentally friendly products and processes in addition to supporting its customers in their decarbonization efforts.Imerys is listed on Euronext Paris (France) with the ticker symbol NK.PA.The PositionQuality ManagerJob SummaryJOB SUMMARY/PURPOSEDevelop and steer implementation of site Quality Management roadmap maintaining the right balance between Quality Assurance (lead internal & external certification activities) and Quality Control (responsible for all laboratory activities)Manage and monitor the site’s Quality and Environmental Management System effectiveness (KPI, audits, management review, customer relationship, …) and steer its continuous improvement to ensure that only fit-for-use product is made and delivered to customersAs Site customer intimacy referent, maintain a very high level of customer satisfaction on the short-term (manage audits / specifications / complaints, answer questions, manage key accounts) to generate long-term opportunities (coordination of new products and new processes development)JOB SCOPE/DIMENSIONSManagement of the Quality department: QAQC Engineer, QC analystsRaw material validation: clearance for each batch of deliveryMaintain the ISO 9001 and ISO 14001 certification; lead implementation of Business Area roadmap at site level and participate to working groups and seminarPart of Imerys Talc BElgium Management Team; Leadership for all Quality related topics (Customer Management, Fit-for-use production & delivery, New business Development, Audits, …) KEY TASKS AND RESPONSIBILITIESInterface with production, technical, administrative, commercial and external personnel for all quality aspects of the ITBE operation. Supervise the quality department and assure its business continuityAssure that staff is trained on quality of the product and quality system:Coaching and education w.r.t. ISO standards and legislationCoaching and education w.r.t. agreed customer requirementsCoaching and education w.r.t. continuous improvement in Quality performanceAssure the reporting on Quality KPIs to the site manager and to the group Quality manager and define remediations where appropriatePrepare, lead and follow-up of: certifications, audits, management reviews, CAPAs, NCs, MoCs… Education:Bachelor degree in Engineerin...