Revenue Operations Process Expert

Who we’re looking for  We’re looking for a Revenue Operations Process Expert to shape how our go-to-market engine actually works.  In this role, you’ll own the design, governance, and ongoing evolution of Fieldwire’s GTM processes within Salesforce (SFDC). Your focus isn’t on configuring the system, it’s on defining how work should flow across Marketing, SDR, Sales, and Customer Success, so everything operates as one cohesive system.  You’ll act as the bridge between business and technical teams, translating GTM strategy into clear, scalable process logic and requirements.  This is a process architecture role, not a systems administration role. Success isn’t measured by tickets closed or configurations shipped; it is measured by clarity, scalability, adoption, and performance.   What you’ll be doing  Design End to End GTM processes  Build and evolve workflows across Marketing, SDR, Sales, and Customer Success  Ensure inbound, outbound, and account-based motions work together as a unified system  Define lifecycle stages, ownership models, and clean handoffs across teams  Translate Strategy into Execution  Translate GTM strategy into:   Process flows  Decision logic  Business requirements  Acceptance criteria  Partner closely with CRM and Systems teams, acting as the primary interface with GTM stakeholders  Ensure implementations reflect business intent (not just technical feasibility)  Own Process Governance & Data Clarity  Define and enforce:   Source-of-truth definitions  Data ownership models  Process standards across systems  Create clear, human-readable documentation so teams understand how things work  Define routing, prioritization, and signals  Design lead, account, and opportunity routing strategies  Build prioritization frameworks based on segmentation and signals  Eliminate gaps, duplication, and conflicting engagement paths  Drive Performance & Continuous Improvement  Define SLAs, KPIs, thresholds, and success criteria across GTM motions  Design and deliver high quality process training to drive GTM team members to optimize day to day activities  Monitor process health (e.g., coverage, routing accuracy, adoption)  Continuously iterate as GTM strategy, segments, and tooling evolve  What Success Looks Like  GTM processes are clearly defined, consistently executed, and widely adopted  Stakeholders understand how the system works without relying on tribal knowledge  Salesforce reflects intentional design, not incremental patchwork  Process changes are scalable, testable, and measurable  Business and systems teams operate with shared clarity and alignment  What This ...