Sales Support - Accountant

At Webfleet, we are committed to delivering an outstanding customer experience while ensuring efficient financial and operational processes. We are looking for a proactive, customer-oriented Sales Support - Accountant to join our team in Mexico. In this role, you will support accounting, inventory management, and customer administration while working closely with internal teams, customers, and external partners in a dynamic environment.Your day-to-day:Inventory Process Supervision — 30%Supervising inventory of products, accessories, and spare parts in our own warehouse and at third-party locationsSerial-number control and traceability: receipts, issues, transfers, and allocation to projects and customersRunning cycle counts and physical inventories; investigating and documenting discrepanciesReconciling physical inventory against the internal system and accounting recordsSupervising the returns process and consignment inventory held by partners and installersAccounting — 40%Issuing and stamping invoices and payment complements (CFDI); validating tax data as requested by the customerReconciling invoices, payment complements, and balances between the accounting system and the internal systemManaging accounts receivable and accounts payable: follow-up, dispute resolution, and aging reportsBank reconciliation, follow-up on service payments, and downloading invoices from vendor portalsConsolidating accounting information for the external tax firm and responding to its requestsManaging project balances and reporting to managementMonitoring minimum stock levels and obsolescence; inventory and valuation reportingAdministration & Customer Support — 30%Handling customer requests by phone, email, and ticketing systemManaging and escalating incidents through to closure, with proactive customer follow-upHandling administrative requests: account setup, data changes, purchase orders, and vendor portalsResolving invoice disputes with customers and vendorsCoordinating with Sales, Support, and Logistics; administrative follow-up on assigned accountsSafekeeping and control of files, contracts, and supporting documentationWho are you?To be successful, this is the kind of profile we have in mind:Native or fluent Spanish with intermediate English;At least 3 years of experience in accounting, administration, inventory control, or a similar role;Strong knowledge of accounts receivable, accounts payable, bank reconciliations, invoicing, and accounting processes;Experience with inventory management, stock reconciliation, and serial number traceability is highly desirable;Customer-oriented with excellent communication and problem-solving skills;Experience working in a fast-paced B2B environment and collaborating with multiple stakeholders;Highly organized, analytical, and detail-oriented with strong administrative skills;Able to manage multiple priorities and adapt to changing business needs;Proficient in Microsoft Office, especially Excel, and experienced using ERP...