Seller Support Specialist

ABOUT MOTORWAY

Motorway is the UK’s fastest-growing used car marketplace - our online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal. Founded in 2017, our award-winning, technology-led approach has redefined the experience of selling a car. Motorway is backed by some of the world’s leading technology investors, having raised £143 million in Series C funding.

This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better.

And here's where you come in

We're looking for talented folks to join our Customer Experience team – the heart and soul of

Motorway. As a Customer Experience Specialist, you'll be the friendly voice and expert guide

for our customers, making sure they have a smooth and enjoyable journey with us.

What makes us different

We're not your typical call centre. No rigid scripts or endless queues here. We're using tech

to shake up the car industry. We're empowering buyers and sellers to get the best deals.

And we're building a team of passionate people who are excited to be part of something truly

innovative. Here's what that means for you:

- Impactful Work: You're not just answering calls; you're guiding customers through

our cutting-edge online platform, using your skills to solve real problems and make

their car selling experience amazing.

- AI-Powered Technology: We use the latest AI tools, so you can give customers a

seamless and efficient experience. Say goodbye to clunky systems!

Tangible Results: Every day, you'll directly help people navigate the car selling

process, making sure they get the best deal and avoid the stress of traditional

methods.

What you'll be doing

- Building genuine connections: Chatting with car sellers and dealers, answering

their questions, and building trust.

- Finding creative solutions: Using your initiative and problem-solving skills to tackle

a...