Senior Account Manager
Senior Account Manager Location: Charlotte, NC Home Solutions is seeking a Senior Account Manager to own the day-to-day performance and growth of a portfolio of strategic partners. This is a hands-on role on the Partnerships team. You run your book largely independently - executing reliably, communicating clearly, and surfacing insights, issues, and opportunities before anyone asks. You will work closely with a VP of Partnerships, who owns portfolio-level strategy and long-term growth planning, while you own day to day execution and growth initiatives. This role is ideal for someone who is hungry to learn, comfortable taking ownership, and gets excited by turning ambiguity into action. Success in this role comes from radical ownership, sharp prioritization, data-backed insights, cross-functional collaboration, and the ability to originate, not just consume, a market thesis. You proactively identify and flag issues and opportunities, deliver clean and actionable reporting with clear follow-ups, manage end-to-end projects, and escalate thoughtfully when support or alignment is needed. What You'll Do External-Facing Partner Execution & Ownership Own the performance of a portfolio of strategic partners, balancing operational excellence with identifying new revenue and growth opportunities. Carry high-touch execution of a growth plan for a partner set - negotiating unit economics, budgets, and market expansion to identify growth corridors and expand our partnerships. Proactively raise opportunities and make recommendations without being asked; similarly, when something breaks, fix it or escalate cleanly. Communication & Collaboration Serve as a trusted point of contact and strategic thought partner for partners in your portfolio. Independently hold effective partner meetings that result in key takeaways, decisions, and next steps which turn into actionable opportunities. Communicate progress, priorities, and blockers clearly to your VP and internal stakeholders. Collaborate cross-functionally (Media Buyers, CRO, Product, AI, etc.) to move work forward and unblock issues. Data & Insight Development Spot trends or anomalies in performance data and surface them with a hypothesis, and drive a recommendation to resolution. Become genuinely fluent in your categories: know the players and trends, and develop a well-formed point of view on your categories that sharpens the portfolio strategy. Prepare memos that synthesize data into clear, actionable insights. About You 3-5 years of experience in a client-facing, account manager, or growth role. Commercial mindset: you understand partner unit economics and deal-structure basics, and can connect your work to revenue. Strong analytical skills: you form a hypothesis, interpret data into implications, and drive to a recommendation. Intellectual curiosity and a strong desire to build expertise, particularly in digital marketing and growth-oriented environments. AI-native mindset: you inst...
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