impact

Senior Creator Account Manager

Cape TownFull timeManagerPosted 9 days ago
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Our Company: At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you! impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com. Your Role at impact.com: As part of our Creator Solutions team, impact.com’s in-house performance creator experts, you’ll drive growth and engagement across a portfolio of client creator and affiliate programs. You’ll partner closely with brands across industries like fashion, food, parenting, and tech to design and scale performance-led creator strategies that deliver real results. This is a hands-on, high-impact role for someone who thrives at the intersection of strategy, execution, and client partnership in a fast-moving creator landscape. What You'll Do: Ideate and develop influencer campaign proposals, including pricing, building out decks, and making strategic recommendations for budget, deliverables, example creators, platforms, and content types Collaborate with the Sales Team to answer RFPs,  provide industry expertise, and pitch clients influencer marketing strategy   Have ownership of influencer campaign execution across several concurrent brand accounts Manage relationships and ownership of revenue with portfolio of customers Oversee communication and negotiations with creators Finding and reaching out to relevant content creators and building relationships with influencers to recruit them onto pertinent campaigns Create and manage paid amplification campaigns (Meta Ads Manager & TikTok Spark Ads) Monitor budgets and program timelines to ensure revenue goals and client deadlines are met Provides excellent customer service and expertise, ensuring clients are...