Senior Director, Contracting

Thank you for considering Progyny!We are seeking a Senior Director of Healthcare Contracting to lead and scale our end-to-end contracting function across client, provider, channel partner, and vendor agreements. This role will be responsible for establishing operational excellence, driving consistency and quality in contract execution, and ensuring a seamless experience for internal stakeholders. The Senior Director will lead a team of contracting professionals responsible for contract review within their areas of expertise, while directly overseeing complex agreements, contracting processes, and governance. This individual will serve as the central point of accountability for contracting operations and as a key partner to cross-functional stakeholders across Legal, Sales, Business Development, Network Management, Finance, and Operations. This is a highly visible role requiring both strategic leadership and strong operational executionWhat you'll do...Contracting Strategy & OperationsOwn and evolve the end-to-end contracting function across all agreement types (client, provider, vendor, and partner)Design, implement, and continuously improve scalable contracting processes, governance, and service modelsEstablish clear SLAs, prioritization frameworks, and performance metrics for contracting activitiesDrive operational excellence across the full contract lifecycle, from intake through executionContract Lifecycle Management (CLM) OwnershipWork with legal operations to oversee and optimize the contract lifecycle management system (Ironclad), including workflows, intake processes, templates, and reportingEnsure accurate tracking, visibility, and reporting on contract volume, cycle times, and bottlenecksIdentify and implement system enhancements to improve efficiency and user experienceTeam Leadership & DevelopmentLead, mentor, and scale a team of contracting professionals aligned to specific areas of expertiseEstablish clear roles, responsibilities, and performance expectations across the teamFoster a high-performing, solutions-oriented team culture focused on quality, consistency, and partnershipEnsure effective resource allocation across competing priorities and business needsContract Review & Risk OversightReview, structure, and negotiate complex or high-impact agreements across all contract typesEnsure alignment with company risk tolerance, legal standards, and commercial objectivesPartner closely with Legal on non-standard terms, escalations, and evolving risk frameworksTemplate, Playbook & Governance OwnershipOwn the development and continuous improvement of contract templates, playbooks, and standard languagePartner with subject matter experts (Legal, Compliance, Finance, etc.) to ensure accuracy and relevanceDrive standardization to reduce cycle times and improve negotiation outcomesEnsure appropriate governance, review, and approval processes for all template updatesCross-Functional Partnership & Stakeholder LeadershipS...