Marshmallow

Senior Product Designer - Claims

London, London, United KingdomFull timeSeniorPosted 13 days ago
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We started building Marshmallow in 2017. Since then, we’ve grown from 3 to 700+ people, gained unicorn status, raised ~£140M over three funding rounds, turned profitable, insured millions of drivers and lent millions in car loans.

But we’re only just getting started. Our goal is to become one of the largest financial services providers in the world. Over the next 10 years we’ll grow exponentially, not only by scaling our existing products, but also by building new ones.

To achieve our goals we need incredibly ambitious, commercially driven people who never settle for ‘good enough’. Marshmallowers are hungry for autonomy and ownership, and would rather improve than coast. Everyone raises standards and has an impact, with a focus on collective success over self-interest.

We’ve created an environment where curious, tenacious people win and grow together. If that sounds motivating, this could be the place for you.

Almost three years ago, we bought the management of our claims in-house, and with that comes a highly complex and impactful part of the business that drives significant commercial outcomes.

There are several challenges that the product team has to solve for, whether it is designing tools for our internal claim handlers and balancing partners and workflows, or addressing the needs of our customers who make a claim through our mobile app.

We're looking for a Senior Product Designer to help customers and agents move through experiences as quickly as possible, whilst being embedded in a cross-functional team of product managers, engineers, operations, and data. You will be discovering, defining, testing, and delivering at speed and with purpose.

London (hybrid, 3 days in office)

Please note we are not in a position to offer sponsorship and/or a visa for this position.

WHAT YOU WILL BE DOING

- Working in a cross functional team work. You’ll work collaboratively with product managers, engineers, o...