Ajua

Senior Product Engineer/Front End Engineer

Nairobi, Nairobi CountyFull timeSeniorPosted 21 days ago
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Ajua is The Integrated Customer Experience Solution for Businesses in Africa.We exist to bridge the gap between businesses and their customers. Ajua’s technology integrates with businesses at the points that matter most to their customers to measure and optimize their Customer Experience. Our plug and play platform has enabled leading brands of various sizes and industries on the continent to create actionable strategies that drive business growth. This role is responsible for building outstanding SaaS products to drive the success of businesses in Africa and beyond. As a Senior Product Engineer, you will build various aspects of Ajua product suite to service and ensure the impact on Ajua Clients’ business.Job Responsibilities Lead Ajua’s product suite toward the Integrated Customer Experience Platform through an MVP launch and beyondLead a cross-functional team of engineers and designers through an agile development processMaintain and improve Ajua platform uptime, stability, usability, and performanceDesign, guide, mentor and challenge product architecture and design with others;Understand customer pain points through qualitative and quantitative research, come up with solutions, and then prototype, iterate, and launch frequentlyHelp design simple but feature-rich customer experiences that delight Ajua clientsBe an owner of features and products, end to end- from concept to launch to user adoptionWork within aggressive timelines to prioritize your work for maximum impactWork with Data Scientists to develop rich value-added features;Work with Operations to automate solutions and increase service reliability;Analyze requirements thoroughly; Advise and develop solutions that solve the true customers' pain;Perform testing and unit testing for delivering quality work;Acquire technical skill and knowledge continuously and aggressively, and help the team to develop the sameProperly document development work completed;   Essential RequirementsHands-on product management experience with both web and mobile products. Proven track record of building products that users love.Strong understanding and experience in Javascript and frameworks like ReactExperience with customer research and product analytics.Experience solving complex business problems in a scalable manner.Entrepreneurial attitude and deep empathy for our customers.Prior experience building SaaS products for SMEs and Large Enterprises. Strong written and interpersonal communication skills and ability to interact persuasively with engineering and other teams.Affinity for a fast-paced, early-stage environment.Strong foundation in algorithms, data structures and distributed systemsOpen Source project contributions are a plusLove building things and shipping them, truly making them work in the best way possibleIndividuals with a love for the African continent who want to be part of the team driving a business revolution  Working Conditions:Building impactful product...