Senior Product Manager, Risk

Senior Product Manager, Risk

Mudflap serves the $800B trucking industry, the backbone of the U.S. economy. Our market-leading payment products help truckers save thousands of dollars on fuel (their #1 business expense), while providing our fuel stop partners with access to new, hard-to-reach customers. We’re a fast-growing marketplace business looking for a new customer-obsessed teammate to join us on this exciting journey.

Work Location: This role is based in Palo Alto, CA and involves a hybrid work approach, balancing in-office collaboration with the ability to work remotely.

To support our team, we offer:

- Commuter benefits to ease your travel

- Lunches and snacks to keep you fueled

- A collaborative, high-growth environment where you’ll work closely with talented teammates across the company

Expectations (In this role, you will):

- Be the subject matter expert on both external and internal platforms and tools when it comes to KYC, KYB, identity, and fraud

- Define the strategy and roadmap for risk infrastructure and technologies used at Mudflap

- Partner with Engineering and Data Science to develop and execute a test-driven Machine Learning (ML) strategy for risk mitigation

- Act as the voice of the customer when it comes to risk tools and design, gathering direct feedback from customers

- Collaborate with cross-functional teams and stakeholders to understand and define the risk strategy and optimize risk operations

- Understand customer and external partner risk needs, and work with internal product owners to deliver effective risk tools across all product areas (mobile/web apps, APIs, etc)

- Synthesize complex information and strategic inputs, write clear requirements, and communicate effectively to technical and non-technical business partners

- Own the end-to-end product lifecycle from ideation to launch, and be accountable for ongoing success criteria and metrics

Experience (What we look for):

- A proven track record of bu...