Senior Program Manager, Community Violence Intervention
US Salary Range: $98,000 - $115,000About UsBonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.About the RoleThe Senior Program Manager leads delivery for Bonterra’s Community Violence Intervention (CVI) and public safety program, driving product execution, delivery discipline, stakeholder alignment, and customer outcomes. This role directs a matrixed team – including Advanced Support Consultants (ASCs), Implementation Consultants, and Project Managers – and coordinates cross functional partners to ensure clear ownership, timely execution, and risk management across all workstreams. This role is organized around three core delivery areas:Program Delivery & Stakeholder Management: Building and maintaining delivery structure, cadence, and accountability across a complex stakeholder ecosystem – spanning Bonterra, government agencies, community partners, coalition partners, and internal cross-functional teams.Technology Execution: Coordinating delivery of Bonterra’s Apricot-based technology that supports a CVI model, including implementation milestones, product dependencies, data workflows, reporting needs, and roadmap commitments.Technology Adoption & Technical Assistance: Supporting agencies, community leaders, and program partners in implementing and adopting the technology, data practices, and operating workflows that enable the CVI model.The Senior Program Manager will work directly with national CVI leaders and Bonterra's Strategic Initiatives Director to advance program goals.Internally, this role collaborates cross-functionally with Product, Engineering, Professional Services, Customer Success, and Account Management teams to track milestones, manage risk, and drive sustained customer outcomes.What You’ll DoOwn end-to-end delivery for a CVI and public safety program powered by Bonterra’s technology.Coordinate implementation and product execution for Bonterra's Apricot-based technology – managing delivery commitments across case management, data collection, and reporting workstreams, and escalating product dependencies and risks to the appropriate internal teams.Support technical assistance related to technology implementation, adoption, data workflows, reporting, and program operations for government agencies, community partners, and other stakeholders.Serve as a primary point of contact and strategic liaison with CVI partners and leaders.Collaborate close...