SMB Construction Coordinator

We are excited to add this position to our growing team! LiveOak Fiber employees enjoy 100% company-paid medical, dental, vision benefits, as well as bonus potential. At LiveOak Fiber, you will be part of a team that values your ideas, contributions, and career growth. Our offices are located just minutes from the beautiful Emerald Coast of Florida and the gorgeous Golden Isles of Georgia. The following is an overview of the role and what we are looking for in a successful candidate.

Position Overview & Purpose
The SMB Construction Coordinator supports the construction and delivery of fiber optic services to small and medium business (SMB) customers, including service laterals, network extensions, and enterprise customer installations. This role coordinates construction activities between internal departments, contractors, business customers, property managers, and utility stakeholders to ensure projects are completed on time, within quality standards, and with minimal disruption to customer operations.
Essential Duties & Responsibilities
1. SMB Construction Coordination
Coordinate construction activities for SMB fiber installations, including service laterals, underground construction, and customer premise connectivity.
Track projects from design release through construction completion and customer turn-up.
Monitor project schedules and proactively identify risks that may impact delivery timelines.
Coordinate material availability, contractor schedules, and customer access requirements.
Escalate project issues and delays to the Supervisor, SMB Construction as needed.
2. Customer & Site Coordination
Serve as a primary point of contact for business customers during the construction phase.
Coordinate site surveys, construction scheduling, and building access with customers, property managers, and landlords.
Communicate project status, milestones, and potential impacts to customers.
Conduct pre-construction and post-construction site visits when required.
Ensure c...