Solutions Engineer Manager (Pre-Sales)

At Fonoa https://www.fonoa.com, we’re on a mission to automate taxes for the digital economy. Global businesses face complex tax obligations when selling cross-border, and Fonoa provides a single platform to automate compliance, from validation and tax determination to e-invoicing and returns anywhere in the world.

We work with some of the fastest-growing digital companies globally, helping them stay compliant, scale confidently, and focus on growth rather than bureaucracy.

WHAT YOU WILL DO

As a hands-on Solutions Engineer Manager, you'll lead and scale a high-performing team of Solutions Engineers. Based in NYC, you'll partner closely with our Sales, Product, and Customer Success teams to drive technical excellence and customer outcomes throughout the pre-sales lifecycle.

YOU WILL:

- Operate as a true player/coach supporting Solutions Engineers while personally partnering with Account Executives on enterprise deals.

- Lead and develop a US-based team of SEs to deliver world-class tax/technical guidance and pre-sales support.

- Shape and execute the Solutions Engineering strategy to support revenue growth and product adoption.

- Collaborate with Sales leadership to align SE resources with enterprise opportunities and customer segments.

- Develop scalable processes, methodologies, and enablement frameworks to drive operational excellence.

- Support high-impact customer engagements, demonstrating Fonoa’s platform value to technical and business stakeholders.

- Act as a cross-functional bridge with Product and Engineering teams, translating feedback into product insights.

- Foster a culture of curiosity, accountability, and continuous learning across the SE organization.

YOU WOULD BE A GREAT FIT IF:

- You have 7+ years of experience in technical pre-sales, solutions engineering, or similar roles, including 4+ years in a leadership position.

- You have experience building and scaling SE functions in B2B enterprise SaaS, ideally within ...