Supply Chain and Logistics Lead

Fitt Talent Partners is a specialized recruitment firm working with top health and wellness companies.

We’re filling this role for a client building a consumer health platform that measures and interprets hormone and biomarker data, translating complex physiological insights into personalized guidance through a mobile app designed to help people better understand and take action on their health.

ABOUT THE ROLE

We ship a physical product across borders and are scaling fast. We are looking for a Supply Chain and Fulfillment Lead to own our supply chain, procurement, logistics, and fulfillment operations end-to-end. Today that means Canada-to-US shipping with customs complexity, multiple suppliers, a growing order volume, and a fulfillment cost structure that needs to improve as we scale.

You will own everything between our suppliers and our customers’ doorsteps: sourcing, procurement, inventory, shipping, and order fulfillment.

RESPONSIBILITIES

Supply chain and procurement

- Build a diversified supply chain with backup suppliers for all critical components. No single-source dependencies.

- Reduce COGS through vendor negotiations, alternative sourcing, and process improvements.

- Own vendor selection, qualification, audits, and long-term relationship management.

- Manage vendor risk. Know what breaks if a supplier goes down, and have a plan.

Logistics and fulfilment

- Eliminate current cross-border delays and customs friction for US customers.

- Stand up end-to-end order management from purchase to doorstep.

- Manage 3PL and carrier relationships with clear performance SLAs.

- Reduce per-order fulfillment cost below the current $10+ baseline as volume scales.

Inventory and systems

- Roll out inventory tracking and procurement planning systems that are fit for scale.

- Build operational reporting that gives leadership real-time visibility into inventory levels, landed costs, and order status.

- Own the interface between supply ch...