Tour & Inspections Coordinator – Tour Operations (Hybrid - Buenos Aires)
Department: Tour & Inspection Ops
Schedule: Full-Time, Weekday and Weekend Shifts
Location: Buenos Aires, Hybrid
About Belong
We believe in a world where homes are owned by regular people, not corporations. Our mission is to provide authentic belonging experiences, empowering residents to become homeowners and homeowners to achieve financial freedom. We are building a scaled system of wealth creation for regular people through homeownership. We've survived Covid, the tech crash, and the toughest years of the capital markets. We are growing fast and we are AI First. Our 200+ Belongers are strong, curious, and extremely ambitious.
About the Role
We are looking for detail-oriented, highly organized, and customer-obsessed Tour & Inspections Coordinators to join our Tour Ops team. This role is responsible for scheduling and managing home tours across assigned markets, ensuring a seamless experience for potential residents and internal tour hosts.
You will handle a variety of tour and inspection types — including Open Home, Private, and Occupied Tours — and coordinate inspection coverage in partnership with 1099 contractors and third-party vendors.
What You’ll Do
Own and manage all tours and inspections scheduling operations in designated U.S. markets
Monitor new listings and ensure Open Home tours are scheduled within 2 days of publication
Coordinate multiple types of tours & Inspections (Open Home, Private, Occupied, and Virtual) while aligning with peak time windows and lead preferences
Manually add and invite leads from various platforms (Zillow, Apartments.com, Zumper, etc.) to scheduled tours & Inspections
Collaborate with internal and external tour & Inspections hosts, ensuring they have full tour context and access instructions
Capture and manage potential resident attendance and interest data from each tour
Ensure accurate and timely tour follow-ups by triggering internal support tickets
React promptly to tour feedback and report urgent issues on S...