Web Technology Associate
Our Values:Champion People – be empathetic and help create a place where everyone belongs.Grow with purpose – Be inspired by our higher calling of improving lives.Be Alight – act with integrity, be real and empower others.It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.Job SummaryJoin Alight as a Web Technology Associate, where you will play a critical role in delivering a high-quality, customer-focused digital experience across our web platforms. This role is ideal for someone with strong attention to detail, a quality-assurance mindset, and a desire to continuously improve how web requests are executed.In addition to handling day-to-day web updates using Alight’s content management system (CMS), you will help identify opportunities to improve content accuracy, consistency, and efficiency within established web processes. You will also help ensure the quality of web development, so all sites perform and behave as expected.This role is focused on hands-on web content execution and web development quality assurance and does not include ownership of digital intake, campaign management, or cross-platform operations.Key ResponsibilitiesRespond to common web requests, including:Adding, updating, or removing content using the CMSInvestigation and resolution of reported site issuesSEO optimizationsRegional site translationsPerform quality assurance (QA) on web pages to identify and resolve issues such as broken links, formatting errors, broken images, accessibility concerns, and content inconsistencies.Perform quality assurance (QA) on web development builds, identifying functionality that is not behaving as expected.Ensure all web content aligns with established brand, accessibility, usability, and governance standards.Validate updates across browsers and devices to ensure a consistent and reliable user experience.Partner with internal stakeholders to understand requirements and deliver accurate, timely, customer-focused updates.Identify recurring issues or inefficiencies in web requests and QA processes and share observations with the team.Suggest small process improvements, documentation updates, or checklist enhancements to improve quality and turnaround time.Follow defined web operations and QA workflows while maintaining flexibility to support ad hoc requests.Escalate complex or technical issues to appropriate teams and track resolution as needed.Maintain documentation related to web...