Workforce Operations Coordinator

LOCATION: HUB – LA (OR WEST REGION)

REPORTING TO: REGIONAL OPERATIONS MANAGER

ABOUT 8FLEET:

8Fleet is hiring! 8Fleet is a rapidly growing LA-based technology and logistics startup building the operational infrastructure for both non-autonomous and future autonomous rideshare fleets. With our anticipated growth, we’re searching for passionate team members to join and grow with our team. You’ll be involved in every aspect of operations as we rapidly expand across Los Angeles and beyond!

ABOUT THE ROLE:

We are looking for a highly organized, data-driven, and proactive Scheduling Coordinator to own driver scheduling, attendance, and workforce utilization across our West Region.

In this role, you will be responsible for ensuring every available driver is scheduled, engaged, and reliably showing up to work. You'll proactively monitor driver utilization, identify scheduling gaps, and use a combination of technology, automation, phone calls, text outreach, and coaching to maximize driver participation.

This role is ideal for someone who enjoys working with data, thrives on hitting performance goals, and isn't afraid to pick up the phone. You'll think like both an operations manager and a sales development representative - building relationships with drivers while consistently driving scheduling and attendance outcomes.

As 8Fleet continues investing in AI and automation, you'll also help build and optimize automated workflows, communication campaigns, and operational tooling that allow our scheduling organization to scale efficiently.

WHAT YOU'LL DO:

- Driver Scheduling Ownership: Own weekly driver scheduling across assigned markets, ensuring available drivers are consistently scheduled to meet operational demand.

- Driver Utilization Management: Monitor driver utilization metrics, identify underutilized drivers, and proactively develop plans to increase shift participation.

- Proactive Driver Outreach: Call, text, and email drivers who are undersched...