Case Manager

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve.  A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges.  We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.  Job Title: Case Manager Location: Charlotte Hall Drug & Alcohol Residential Treatment Center, 30007 Business Center Drive, Charlotte Hall, MD PAY: $19.00 - $20.00/hour based on experience. POSITION OVERVIEW: The Case Manager provides comprehensive case management, care coordination, and recovery support services for individuals and families throughout the treatment continuum. This role conducts assessments, identifies client needs, facilitates engagement in treatment and recovery services, and coordinates access to medical, behavioral health, substance use disorder, and community-based resources. Responsibilities include supporting admissions, treatment planning, discharge and aftercare planning, referral management, family support, and collaboration with internal and external providers to promote continuity of care, positive treatment outcomes, and long-term recovery. The Case Manager maintains regular client contact, monitors progress, provides education and resource navigation, and ensures timely, accurate documentation in accordance with organizational, regulatory, and program requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate client engagement, appointments, treatment schedules, and aftercare planning in collaboration with the treatment team. Serve as the primary liaison with referral sources, healthcare providers, legal agencies, employers, and other community partners to support client care. Support the admissions process by ensuring required documentation, consents, medical records, and referrals are completed and maintained. Conduct client and family orientations alongside the clinical team. Provide case management services, including transportation coordination, resource referrals, family support, and ongoing client engagement. Develop, document, and coordinate comprehensive aftercare plans with the treatment team and community providers. Participate in multidisciplinary treatment team meetings and maintain effective communication with clinical staff. Complete timely and accurate documentation of all client, family, and provider interactions in the EHR. Exercise discretion and maintain confidentiality regarding all company information. Complete all required training sessions as designated by the company and accreditation/licensing entities. Perform other duties as assign...