Growth Operations Manager

Homeowner Acquisition & Onboarding
Reports to: CEO    |  Location: In-Person (HQ)    |  Type: Full-Time
About Belong
Belong is a venture-backed, AI-powered, people-delivered nationwide housing platform redefining what it means to rent a home. We are not property management. We are building an entirely new category—one where homeowners build financial freedom and residents experience authentic belonging. We’re growing 50–60% year over year with improving gross margins driven by AI automation, and we are targeting EBITDA profitability in 2026.
We believe in intense in-person culture, radical ownership, and using AI not as a gimmick but as the operating system for every role. If you want to work at one of the most ambitious companies in residential real estate, keep reading.
The Role
This is not a dashboards-and-CRM-hygiene role. This is an analytically rigorous, operationally intense position focused on one thing: increasing homeowner lead-to-listing conversion and compressing time-to-live across every market Belong operates in.
You will work directly with the CEO. You will own the full homeowner acquisition funnel, from lead capture through property going live, and your mandate is to find the leaks, design interventions, run experiments, and move the numbers. Every conversion point you improve translates directly into incremental revenue that compounds over the lifetime of each homeowner relationship.
You will operate at the intersection of data, AI automation, and cross-functional execution. This role requires someone who thinks in funnels, cohorts, and experiment design, not averages and pipeline reviews.
What You Own
Funnel Instrumentation & Conversion Analytics
Own end-to-end visibility into the homeowner acquisition pipeline: lead capture → qualification/routing → consultation → listing agreement signed → home onboarding → home live.
Maintain real-time conversion rate and cycle time tracking by market, channel, representative, property type, and investor segm...