Head of IT

Who we are at Osmo:

Osmo is a digital olfaction company, on a mission to give computers a sense of smell to improve the health and wellbeing of human life. Why? Our sense of smell both enriches and saves lives, and has a deep and direct connection to our emotions and memory.

Olfactory Intelligence has applications across industries including fragrance, manufacturing, security, medicine, and more. We believe in the power of automation and thoughtfully applied AI/ML to solve problems beyond the reach of human intuition alone. Osmo is headquartered in Elizabeth, NJ, with an additional office in Somerville, MA.

Osmo is scaling rapidly and needs a hands-on, operationally excellent IT leader to own infrastructure, security, endpoint management, identity, vendor management and employee IT experience. We’re looking for a manager or director-level candidate who can bring startup-grade speed and a Series-B level of discipline: clear deliverables, strong documentation, reliable execution, and measurable SLAs.

Role summary

You will be the owner for Osmo’s workplace IT and security operations. You’ll own the IT roadmap, vendor relationships (SaaS, MDM, identity, security), incident response, asset lifecycle, and a high-quality employee support experience. You will be expected to be both strategic (roadmaps, budgeting, compliance) and tactical (hands-on implementation, troubleshooting), and to communicate clearly with the executive team.

Core responsibilities

- Operational ownership

- Own day-to-day IT operations: identity and access management (SSO/MFA), device lifecycle and MDM, endpoint security, network, backups, and remote-work tooling.

- Maintain and improve an employee-facing IT service model (ticketing, SLAs, knowledge base, onboarding/offboarding).

- Security & compliance

- Implement and maintain baseline security controls (MFA, patching, least privilege, phishing defenses, logging/monitoring).

- Lead incident response, forensics ...