Head of Strategic Accounts

Firmus Technologies Firmus Technologies is a global leader pioneering the development and operation of efficient AI infrastructure from model to grid. Founded in Australia in 2019, our mission is to create the most efficient AI infrastructure by combining cutting-edge technology with a steadfast commitment to sustainability. At Firmus, we are unique in our approach. We design, build, and operate a new class of digital infrastructure – the AI Factory. Through our model-to-grid technology approach, we have pushed the boundaries of multi-generational liquid cooling systems, energy management, AI software orchestration, and construction. This co-designed approach from model to grid allows us to make every watt count and deliver low-cost AI tokens globally.   Firmus AI Cloud Our large-scale GPU cloud platform, Firmus AI Cloud, is purpose-built to deliver energy-efficient AI compute at scale. It empowers developers, enterprises, educational institutions, and government users to train and deploy AI models with unmatched efficiency and cost savings. With an ever-growing suite of services and applications, we are committed to delivering a cloud experience that is market-leading, proprietary, and built to scale.   Role Summary Firmus is executing one of the most ambitious AI infrastructure build-outs in the world — building out approximately 2 million GPUs through to 2028, creating entirely new markets for sovereign AI compute, and scaling to become one of the most prolific AI infrastructure companies globally. We have line of sight to 4–5GW of power in the near term alone — for scale, the city of San Francisco runs on roughly 1GW. This is a market-moving role inside a company building at civilisational infrastructure scale, and it requires the best commercial talent in the world.    The Strategic Account Lead is the single accountable owner for Firmus’s largest and most strategic GPU capacity relationships — customers spending, or on a credible path to spending, $1B or more in annual recurring revenue on Gigascale GPU capacity — a group of 9 accounts today, with a near-term goal of growing this into a $20 billion a year territory. This is a Director-level role that will begin as a Senior Individual Contributor, with the mandate to prove out account ownership and delivery execution before scaling into a team-building Director position.     This is a commercial leadership role spanning account ownership, capacity commercialisation, and cross-functional delivery orchestration. Accounts are supported by a dedicated coverage pod — Solution Architecture, Customer Success, Technical Program Management, and Engineering — typically shared across two accounts today, with a path to a fully dedicated pod per account as an account’s scale and requirements warrant it — as already in place for Meta and Nvidia, these accounts an a exception will both report directly into the Vice President, North Am...