Key Account Executive
About Ameren MissouriAmeren Missouri has been providing electric and gas service for more than 100 years, and our electric rates are among the lowest in the nation. Ameren Missouri's mission is to power the quality of life for our 1.2 million electric and 132,000 natural gas customers in central and eastern Missouri. Our service area covers 64 counties and more than 500 communities including the greater St. Louis area.Our benefits include:Medical coverage on date of hire100% employer paid cash balance pension plan401(k) with company match fully vested on date of hireMinimum of 15 days paid vacation and 12 paid holidaysPaid parental leave and family caregiver leaveVisit our Benefits & Perks Page for more information on benefits provided to regular full-time employees. About The Position :The Ameren Missouri Key Account Executive is responsible for enabling our customers to thrive through transformative energy solutions. This happens by developing strategic relationships with customers (primarily large industrial and commercial) and gaining a comprehensive understanding of the operational objectives, business activities, financial health and strategic direction of selected Key Accounts to implement integrated business objectives focusing on improved customer services and enhanced profitability for both parties. Key responsibilities include: Act as a main point of contact between Ameren and key account customers Develop strong relationships with numerous levels of management within the key account customers in order to provide 24/7 service and support. Investigate electric and natural gas service interruptions and provide appropriate level of details to customer on root causes, preventive measures and future expectations. Assist in coordinating maintenance outages Provide key account customer communication and coordination of operations during system emergencies to minimize adverse business impact Perform the duties of the Emergency Operations Center Liaison during storms or system emergencies when assigned Analyze customer business objectives and operational improvement opportunities and work within Ameren to provide solutions. Opportunities could include, but are not limited to:Service and support Electrification Growth or expansion Renewables Deliver key account customer intelligence to influence Ameren Missouri customer and operational strategy. Could include coordinating and leading meetings between customer and Ameren executives Facilitate relationships to foster success on large Ameren construction and maintenance projects involving key accounts Assist Customer Accounts with adjustments/estimation of ...