Manager of Risk & Trust Operations
OUR MISSION
Reflection is a research lab making intelligence open and accessible for everyone to use, customize, and build on. We build open models that let anyone control their intelligence and help shape the future of AI. Our mission: make intelligence open and accessible to all.
ROLE OVERVIEW
The Manager of Risk & Trust Operations is responsible for translating the organization's risk governance frameworks and policies into operational reality. This leader owns the operational machinery that validates adherence, surfaces issues, and drives resolution. The result is a continuously evidenced, audit-ready risk posture that can be confidently represented to customers, regulators, and leadership.
Spanning commercial risk support, third-party risk management, controls assurance, AI safety operations, and risk issue management, this role serves as the operational center of gravity for the Risk & Trust function — coordinating across product, engineering, legal, and compliance teams to ensure risk obligations are not just understood, but actively evidenced and remediated where gaps exist.
This is a high-visibility, high-impact role that operates across all business functions. Success requires the ability to translate complex risk concepts into verifiable risk management, influence without direct authority, and build trusted relationships internally and externally.
WHAT YOU'LL DO
Commercial Risk & Go-to-Market Support
- Drive the end-to-end lifecycle for risk assessments and certifications supporting the deals pipeline and go-to-market efforts, ensuring risk reviews are completed with the speed and rigor the business requires.
- Partner closely with sales, legal, and product teams to scope and deliver risk assessments tailored to customer requirements, industry verticals, and deal-specific obligations.
- Develop and maintain a library of reusable risk assessment artifacts, certifications, and evidence packages that accelerate commercial cycles without...