Workplace Experience Manager (D.C.)

OUR MISSION

Reflection is a research lab making intelligence open and accessible for everyone to use, customize, and build on. We build open models that let anyone control their intelligence and help shape the future of AI. Our mission: make intelligence open and accessible to all.

ROLE OVERVIEW

We’re looking for an Office Manager to own the day-to-day operations of our first Washington D.C. office and build the environment where our team does their best work. This is a hands-on, high-ownership role at the center of everything that keeps the office running: facilities, vendors, onboarding, events, and compliance. Our D.C. office is our newest hub and is growing fast, and you’ll play a key part in making our new space operational, organized, and genuinely welcoming from day one. You’ll work closely with People Ops and IT and will be the first and last line of defense for the physical workplace.

WHAT YOU’LL DO

- Own all day-to-day office operations: facilities, supplies, meeting rooms, vendor management

- Serve as primary point of contact for building management, maintenance, and external vendors

- Keep the office clean, organized, and fully functional for employees and guests

- Coordinate repairs, services, and workspace improvements

- Partner with People Ops and IT to support seamless onboarding for new hires

- Ensure desks, equipment, and access are ready before day one

- Coordinate in-office catering, lunches, team events, socials, and company offsites

- Maintain health and safety practices, compliance documentation, and workplace safety procedures

WHAT WE’RE LOOKING FOR

- Proven experience in office management, workplace operations, or a similar role, ideally in a startup or high-growth environment

- Strong organizational skills with the ability to manage competing priorities without dropping anything

- A highly resourceful individual, eager to build systems and processes for scale

- Experience setting up and managing ven...