Marketing Community Manager

ABOUT 9AMHEALTH

9amHealth is an AI-enabled virtual specialty care platform focused on managing high-cost chronic conditions at scale. The company partners with employers, health plans, and pharmacy benefit managers to deliver comprehensive, cost-effective medical care for individuals living with obesity, diabetes, hypertension, and dyslipidemia. Members receive access to specialized clinicians, including endocrinologists, obesity medicine specialists, and clinical pharmacists, at-home lab testing, prescription medications, and lifestyle support.

9amHealth was founded in 2021 and is backed by leading healthcare investors like Define Ventures, SemperVirens, 7Wire Ventures, and The Cigna Group Ventures.

We're looking for a Marketing Community Manager to build and nurture the communities that make 9amHealth feel real and trustworthy to the people we serve. In our B2B2C model, trust doesn't come from a single touchpoint—it's built over time through consistent presence, authentic storytelling, and genuine engagement. This role is responsible for creating that presence across social media, digital communities, and in-person events.

The right person understands how to speak to two audiences simultaneously—the employers and benefits teams who choose 9amHealth, and the members who depend on it for their health. You're equally comfortable crafting a LinkedIn post that resonates with an HR leader and building a member community that feels warm, credible, and supportive. You know that community isn't a channel—it's a relationship—and you have the discipline and creativity to build it at scale.

WHAT YOU'LL DO

Community Building & Engagement

- Build and manage 9amHealth's member community: Develop and grow online and offline communities where existing and prospective members can connect, share experiences, and engage with 9amHealth content and support resources.

- Drive engagement across the member lifecycle: Create touchpoints that keep members active, informed, a...