People Operations Associate
OUR MISSION
Reflection is a research lab making intelligence open and accessible for everyone to use, customize, and build on. We build open models that let anyone control their intelligence and help shape the future of AI. Our mission: make intelligence open and accessible to all.
ABOUT THE ROLE
People at Reflection move fast, and the systems that support them need to keep pace. We're looking for a People Operations Specialist to own the infrastructure that keeps our team running — from the moment someone joins to every milestone in between. You'll be the operational backbone of the People function: the person who builds the processes, maintains the systems, and ensures every employee experience is seamless and trustworthy. This is a high-ownership role in a small, talent-dense team. You'll work with a lot of autonomy, and what you build will scale with the company.
WHAT YOU’LL DO
- Manage employee lifecycle processes including onboarding, offboarding, promotions, transfers, leave administration, and employment changes.
- Serve as a first point of contact for employee questions and People Operations requests.
- Administer employee records and maintain data accuracy across HR systems.
- Build, maintain, and improve workflows within Rippling and other People systems.
- Coordinate employment documentation, contracts, amendments, and policy acknowledgements.
- Support immigration and visa administration in partnership with external counsel and vendors.
- Execute benefits, payroll, and compliance-related processes as needed.
- Manage People Operations ticket queues and ensure timely resolution of employee requests.
- Create and maintain process documentation, SOPs, and employee-facing resources.
- Identify opportunities to improve, automate, and scale People Operations processes.
- Support People projects and programs as the company grows.
WHAT WE’RE LOOKING FOR
- 2–5 years of experience in People Operations, HR Operations, HRIS ...