Physician Services Clinical Coordinator
Optimal Care is where your dedication meets a rewarding career. Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We’re committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day. As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day. We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.About the Role Help ensure patients receive the coordinated, compassionate care they deserve. As a Physician Services Clinical Coordinator, you'll serve as the central point of connection between providers, patients, caregivers, and healthcare partners, helping navigate complex healthcare needs and ensuring care plans are carried out smoothly and efficiently. Through thoughtful coordination, communication, and follow-through, you'll help create a seamless care experience for elderly and medically complex patients. This role is ideal for someone who thrives on organization, problem-solving, and building meaningful relationships while finding purpose in supporting patients and families. You'll coordinate services, manage provider orders, facilitate communication between care teams, support patient follow-up, and connect patients with the resources needed to support their health and well-being. Your attention to detail, proactive approach, and commitment to exceptional service will directly contribute to continuity of care, strong provider partnerships, and the delivery of high-quality, patient-centered healthcare. Location Home Office: Saginaw, MI Hours Monday to Friday, 8 a.m. to 5 p.m. Required Qualifications High school diploma or GED CENA certification, MA certification, or equivalent work experience Minimum 1 year of experience in medical field or medical office setting Strong grasp of medical terminology Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Reliable transportation with valid automobile insurance Preferred Qualifications Associate's degree Experience with geriatric population and/or caregivers Previous experience in care coordination or medical office management Essential Skills Excellent verbal and written communication abilities Exceptional organizational and time management skills Strong problem-solving skills with creative thinking Ability to work well under stress and in urgent situations Professional communication skills across all organizational levels Understanding of communicatio...