Product Manager

ABOUT PHOENIX

Founded in 2019, Phoenix is building the most trusted telehealth platform in Canada, making specialist healthcare accessible to every Canadian, wherever they are. Our platform breaks down barriers to care, empowering patients to take control of their health with personalized treatment options and the guidance of licensed providers.

If you thrive where big ideas turn into real impact, you'll fit right in here. We're a team of creative problem-solvers who move deliberately and collaborate in person, because we think the best work happens that way. At Phoenix, you'll find autonomy over your work, people who care about each other's success, and a mission that's making healthcare better for Canadians.

ABOUT THE ROLE

We are seeking an Intermediate Product Manager to help build a best-in-class consumer-grade digital experience. This role will contribute to strategy, roadmap development, and execution across Phoenix & Raven’s core patient experiences and care flows.

You will work onsite within an experienced product team and contribute directly to patient-facing experiences across web and mobile. Success in this role means bringing structure and momentum to active workstreams, so that teams you support can operate at their highest leverage. You’re the kind of PM who asks sharp questions, documents clearly, and ships with care.

WHAT YOU’LL DO TO SUPPORT THE COMPANY MISSION

- Own product workstreams end-to-end - discovery, delivery, and post-launch iteration

- Write clear, well-scoped briefs that give engineering and design the context to execute confidently

- Coordinate across engineering, clinical and pharmacy ops, CX, and marketing to move initiatives forward without bottlenecks

- Translate patient and business needs into defined product opportunities that improve activation, retention, and LTV

- Use Shape Up methodologies to shape projects, define appetite, identify risks, and maintain execution momentum

- Apply first-principles t...