Senior Manager, Workplace & Facilities
About the Team You’ll be joining the Real Estate and Workplace Operations (REWO) team within DoorDash’s Finance Organization. We design, build, and operate inclusive, inspiring, and functional spaces that help employees do their best work, removing physical friction so teams can focus on what matters. About the Role This is a senior leadership role overseeing the Workplace and Facilities team in India. You will drive efficient, employee-focused operations across multiple locations, combining operational expertise, strategic planning, vendor management, and facilities leadership. What You’ll Do Lead and develop an insourced and outsourced Workplace and Facilities team across multiple locations, maintaining consistency in operations, service delivery, and employee experience. Set team objectives aligned with organizational goals; define clear performance metrics and hold the team accountable to them. Create and implement processes, playbooks, and initiatives that align with global workplace strategies and drive operational efficiency. Manage space planning and allocation to accommodate evolving organizational needs, balancing functionality, employee experience, and cost. Oversee office events to ensure they reflect company culture and deliver engaging, impactful experiences. Ensure all facilities meet local regulations, safety standards, and company policies; partner with cross-functional teams to stay ahead of changing requirements. Partner with the Global Operations Center on crisis scenarios (natural disasters, evacuations, pandemics) and ensure the team executes business continuity plans. Manage vendor and contractor relationships for food, beverages, and essential services including contract administration, renewals, RFPs, and ongoing service level assessments. Collaborate with Real Estate on lease renewals, new builds, and renovations to ensure smooth day-one operations. Use occupancy data, employee surveys, and spend analysis to develop workplace strategies and identify opportunities for improvement. Own the annual operating budget, including financial variance tracking and cost-saving initiatives that maintain service quality. Lead change management for workplace initiatives, communicating clearly and consistently with stakeholders throughout. Deliver regular updates to senior leadership on operations, project progress, and KPIs; maintain strong relationships with executive stakeholders. Build collaborative relationships with cross-functional partners, landlords, vendors, and contractors across time zones and regions. Partner with the Sustainability Team to identify and implement environmental improvements across office locations. What We’re Looking For Experience: Bachelor’s degree and 5+ years of Workplace leadership experience managing teams across multiple countries and organizational levels. Leadership: Proven ability to mentor and develop team members, build cross-functional partnerships, and drive a high-performance culture. Comfo...