Supplier Success Manager

OVERVIEW

Remarcable is looking for a dedicated, product-savvy professional to connect our mechanical contractor clients to their relied-upon suppliers via our cloud-based procurement application. In this specialized role, you will bridge the gap between technical integration setup, complex product catalog management, and strategic relationship building.

You will serve as Remarcable’s internal mechanical product expert, working closely with our core Catalog team to master catalog integrity, while simultaneously managing mechanical supplier onboarding, maintaining long-term supplier relationships, and supporting our sales team in technical conversations with new prospects.

KEY RESPONSIBILITIES

- Mechanical Catalog Expertise: Partner closely with the Catalog team to answer catalog-specific questions, validate product descriptions, and ensure mechanical supplier catalogs are cleanly mapped and structurally accurate.

- Supplier Onboarding and Relations: Onboard new mechanical suppliers and proactively establish, nurture, and maintain active long-term relationships with them.

- Sales Enablement: Act as the technical subject matter expert for the sales team during conversations with new mechanical contractors and suppliers, helping to articulate how our platform handles complex mechanical workflows.

- Integration Management: Determine the best method of integration for each supplier, working through API, EDI, or OCR data channels. Coordinate with supplier integration teams to establish correct mapping, run pre-live testing, and deploy solutions on schedule.

- Support and Training: Provide clear training to suppliers on processing quotations and purchase orders through Remarcable. Create or edit technical setup documentation for supplier reference.

WHO YOU ARE

This job is right for you if you have:

- Professional Experience: 5+ years of experience in a professional SaaS, project management, or distribution environment.

- Deep Mechanical Knowledge: ...