User Research, Lead

With over 30,000 customers, including a third of Fortune 500 companies, Tempo is trusted by organizations across the globe to make their workflows work better.

We create a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, reporting and more. We create the tech that enables the modern team to deliver – for every step from first vision to value.

Since our beginning in 2007 as a project to make a time-tracking tool to help a client – Tempo has expanded to become the #1 time management add-on for Jira, and we have developed and acquired a multitude of tools to become one of the most trusted names in the Atlassian ecosystem.

We want everyone to work better – but we also want to be a tech company with a heart. Join us as we continuously innovate our award-winning products, create new solutions, and help the world work smarter, not harder.

ABOUT THE ROLE:

We're looking for a Lead User Researcher to join our Design team on a 12-month contract. You'll step into a research practice with strong foundations. leading research across the product portfolio, working closely with Design and Product Management, and helping mature and scale how we do research as a still-growing team.

A key part of this role is running research inside our software programs — early access, beta, and design partner programs — where you'll help us learn directly from the customers using our products before and during launch. You'll report to the Director of Design and be a trusted voice in shaping product decisions.

WHAT YOU'LL DO:

- Lead end-to-end research — design, run, and synthesize studies that inform product and design strategy.

- Own research within our software programs — plan and run research across early access, beta, and design partner programs, turning participant feedback into clear, actionable insight.

- Partner closely with Design and Product — work side-by-side with Designers and Product Managers t...