VP - Product Quality Excellence
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.The Vice President of Product Excellence is a senior executive responsible for ensuring the quality, reliability, and compliance of all embedded electronics, firmware, and software components in the company’s consumer products. This leader will shape quality strategies that align with product innovation, regulatory compliance, and customer satisfaction, overseeing quality functions across hardware electronics and digital technologies. Key Responsibilities: Strategic Leadership Develop and implement a comprehensive quality strategy for electrical systems and software across all product lines. Partner with Engineering, Product, Operations, and Compliance to ensure quality is integrated early and throughout the product development lifecycle. Represent the Quality function in executive decision-making and strategic planning processes. Quality Assurance & Compliance Establish and enforce rigorous testing and validation protocols for embedded systems, connectivity modules, firmware, and companion apps. Ensure compliance with industry standards and regulations (e.g., UL, FCC, CE, ISO 26262, IEC 61508, GDPR, cybersecurity standards). Maintain a robust software and hardware quality management system that supports traceability, version control, and defect tracking. Product Lifecycle Management Drive quality risk assessments during concept, design, prototyping, and launch phases. Oversee validation of hardware-software integration and product interoperability. Lead root cause analysis, corrective/preventive actions (CAPA), and quality incident resolution. Data-Driven Quality Leverage analytics, field data, and user feedback to identify and resolve quality issues. Use KPIs and dashboards to track defect rates, test coverage, field failure rates, and softw...