EverHealth - Revenue Cycle Management (RCM) Manager ( Remote, US)

 At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers.  As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en We are looking for a  Revenue Cycle Management (RCM) Manager is responsible for leading the organization’s revenue cycle operations with a focus on accounts receivable optimization, denial management, claims resolution, and overall client financial performance. This role provides leadership to the Claims Management Specialist team and partners with Service Managers, BPO partners, and Operations to improve client health, maximize reimbursement, and drive operational excellence.The RCM Manager provides strategic leadership for the Claims Management Specialist team by establishing priorities, driving performance, and ensuring the team delivers actionable insights that improve client financial outcomes. While Claims Management Specialists are responsible for investigating claims, identifying root causes, and recommending solutions, the RCM Manager is accountable for working with leadership on the strategic direction, removing operational barriers, aligning resources, and ensuring recommendations are executed to achieve measurable improvements in revenue cycle performance.Key ResponsibilitiesLeadership & Team ManagementLead, mentor, and develop the Claims Management Specialist team.Establish team goals, performance expectations, and professional development plans.Monitor productivity, quality, and service levels to ensure operational excellence.Foster a culture of accountability, collaboration, continuous learning, and data-driven decision making.Conduct performance reviews, coaching sessions, and career development planning.Strategic Leadership & AccountabilityEstablish the strategic vision and priorities for the Claims Management Specialist team in alignment with organizational and client objectives.Own revenue cycle performance by ensuring the team focuses on the highest-impact opportunities for revenue recovery and operational improvement.Translate analytical findings into actionable business strategies and operational initiatives.Prioritize work based on client health, financial impact, payer trends, and organizational goals.Remove barriers that prevent successful execution of team recommendations.Hold the team accountable for delivering measurable improvements in key revenue cycle metrics while empowering spe...